Terms and Conditions
Our experienced technicians are ready to help with HVAC repair, maintenance, or new system installation—residential or commercial
Welcome to Malibu Heating and Air! These Terms and Conditions (“Terms”) govern your use of our website, services, and products. By accessing or using our website or engaging with our services, you agree to comply with these Terms.
1. General Information
1.1 Malibu Heating and Air is located in Gilroy, California, and provides residential and commercial HVAC services, including installation, maintenance, and repair.
1.2 These Terms apply to all users, visitors, and customers.
2. Services
2.1 Our services include but are not limited to HVAC installation, repair, and maintenance. Specific details are outlined in individual service agreements or invoices.
2.2 We reserve the right to refuse service to any client for legitimate reasons, including safety concerns or non-compliance with these Terms.
3. Pricing and Payments
3.1 Prices are subject to change without prior notice. Quotes are valid for 30 days unless otherwise stated.
3.2 Full payment is due upon completion of service unless other arrangements have been made.
3.3 We accept major credit cards, checks, and financing options. Late payments may incur fees.
4. Warranties and Liability
4.1 Manufacturer warranties on equipment vary and are provided separately.
4.2 Malibu Heating and Air is not liable for damages caused by misuse, neglect, or unauthorized modifications.
4.3 To the fullest extent permitted by law, we disclaim any liability for incidental or consequential damages.
5. Customer Responsibilities
Customers must:
- Provide safe, accessible workspace for technicians.
- Inform us promptly of any issues or changes related to the service.
- Ensure that pets and personal belongings do not obstruct work areas.
6. Website Use
6.1 All content on our website is provided for informational purposes only. Unauthorized use or reproduction of website materials is prohibited.
6.2 We strive to maintain accuracy, but we make no guarantee regarding completeness or timeliness of the information.
7. Privacy Policy
Your use of our website and services is also governed by our Privacy Policy, which outlines how we collect and use personal data.
8. Messaging Terms
By providing your phone number, you consent to receive text communications from Malibu Heating and Air, which may include appointment reminders and promotional offers. Message frequency varies, and standard carrier rates apply. You may opt out at any time by replying “STOP.”
9. Governing Law
These Terms are governed by the laws of the State of California. Any disputes will be resolved in the courts of Santa Clara County, CA.
10. Changes to Terms
We reserve the right to modify these Terms at any time. Updates will be posted on our website and will take effect immediately upon publication.
11. Contact Us
Malibu Heating and Air
40 Monte Vista Way, Gilroy, CA 95020
Phone: (408) 290-3559
Email: Sales@malibuheatingandair.com