Jason

Rick and the Malibu Crew installed a new central AC system for my house. I got several bids for the project. However, Rick took the time to explain the design, options, recommendations, and pros/cons of different systems. I called Rick multiple times during the bid process to ask questions and he always either answered the phone or called me back ASAP.

After reviewing all proposals, I selected Rick and Malibu Heating AC. His price was extremely competitive, but most importantly I believed in his integrity. I’ve heard horror stories about other contractors providing the lowest possible bid only to do a “bait and switch” during the project to increase their profitability.

No issues with Rick. He stuck by the agreed upon price for the project and even went above and beyond on certain areas without charging additional fees. Never once did Rick try to “nickel and dime” me for surcharges.

The Malibu crew were also great. They were always on time and kept the working area clean. The crew respected the house and my family. It helps to also provide them some doughnuts and coffee each morning. 😀 They work extremely hard and even finished the project ahead of schedule.

Now we have a wonderfully cool house during the summer and toasty warm house during the winter. Thanks Rick and Malibu crew. I highly recommend them for any project—big or small.